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If you have both Acrobat and Reader installed, removing the product that is the default PDF viewer can result in the other product failing to become the new default PDF viewer. Press Quit to quit the app or choose View Log.

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Provide an admin password in the admin prompt dialog.

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Refresh button: You can repopulate the full list again using ‘Refresh’ button below that particular list.Ĭlick the Clean button to remove the listed applications. Remove button: Select the application you don’t want to uninstall and click ‘Remove’ button below that particular list. Following buttons below the lists can be used to customize the list. By default, all the listed applications will be selected for clean-up.

Verify you want to continue, and choose Next.Ĭhoose the product to remove and click Next.Īpplications found installed are listed separately for both Acrobat and Reader. The Cleaner tool is NOT an uninstaller.ĭouble click to mount the AdobeAcroCleanerTool.dmgĭouble click the file: AcroCleanerTool.app

Verify you have run the product uninstaller. ?: Invokes the tool’s Help for example: AdbeArCleaner.exe /? This search includes non-default paths as well as default paths such as C:Program FilesAdobeAcrobat 10.0. ScanForOthers: Specifies whether to search for and delete only the installation directory identified by InstallPath or all directories on the machine:Ġ = Search for and delete only directories found on the path specified by the InstallPath parameter.ġ (Default) = Search for and delete installation directories system wide. shared components should be cleaned or not:Ġ (Default) = clean only components for the selected product.ġ = clean components for the selected product as well as shared components. You must use this parameter when using ScanForOthers = 0.ĬleanLevel: Specifies the level of cleanup i.e. C:Program Files (x86)AdobeReader (version). Default = the product’s default location e.g. InstallPath: Specifies the product installation path. Therefore, when both Acrobat and Reader products are installed on machine, Adobe recommends the remaining installed product be repaired after running the cleaner Tool. In some scenarios, the cleaner tool for Windows might affect some preferences common between Acrobat and Reader. It can only be used for standalone versions of Acrobat and Reader. The tool cannot be used with any Creative Cloud products or Acrobat delivered with CS products. The tool provides options for removing problematic Acrobat items only while leaving Reader untouched and vice versa. The cleaner tool fixes such issues by cleaning up corrupted installations, removing or fixing corrupted files, removing or changing permissions registry entries, etc. This is particularly problematic when permissions set on plist entries or files prevent the successful installation of new installs and/or updates. While most installs, uninstalls, and updates operations happen without incident, there are cases where a user may not be able to complete such tasks due to some registry or file conflict on the machine. The Adobe Reader and Acrobat Cleaner Tool removes a standalone installation of Reader or Acrobat, including any leftover preferences and settings remaining after a standard program uninstall. Always uninstall DC products via standard, supported methods. Adobe provides the utility as a least resort to repair machines after a failed or partial uninstall. The AcroCleaner is not an uninstaller and should NOT be used as such.

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